Policies

Shipping Policy

  • Order Processing Time:
    All orders are processed within 2-3 business days. Orders placed on weekends or holidays will be processed the next business day.

  • Shipping Times:

    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days

  • Shipping Costs:
    Shipping costs are calculated at checkout based on your location and order weight.

  • International Shipping:
    We currently only ship within the United States. International shipping will be available soon.

  • Tracking Information:
    Once your order ships, you will receive a tracking number via email.

Refund & Return Policy

  • Eligibility for Returns:
    We accept returns within 14 days of purchase if the product is unused, unopened, and in its original packaging.

  • Non-Returnable Items:

    • Used/opened products
    • Digital products (e.g., ebooks, courses)
    • Gift cards

  • How to Return an Item:

    • Email us at [support@crownrenewal.com] with your order number and reason for return.
    • Ship the product back to the address provided.
    • Customer is responsible for return shipping costs.

  • Refund Process:
    Refunds are processed within 7-10 business days after receiving and inspecting the return.

Exchange Policy

If you received a defective or damaged product, we are happy to exchange it for you. Please contact us within 7 days of receiving your order at [support@crownrenewal.com] with photos of the product.

Privacy Policy

Your privacy is important to us.

  • We collect your information (name, email, shipping address) solely to process orders and provide a personalized experience.
  • We do not sell or share your data with third parties.
  • Your payment information is encrypted and secure through trusted third-party payment processors.

For more details, please read our full Privacy Policy.

Terms of Service

  • By shopping with Crown Renewal, you agree to:
    • Use our products as intended.
    • Provide accurate shipping and payment information.
    • Refrain from reselling our products without permission.

Crown Renewal reserves the right to update or change these terms at any time.

Contact Us

For any questions about our policies or your order, feel free to contact us: